Languages

Your customer just called in Polish.

Somebody who does not speak your language still has money to spend and a problem to solve. Right now that call ends in an apology and a hang-up.

NederlandsEnglishDeutschFrançaisPolskiEspañolItalianoPortuguêsTürkçeRomânăУкраїнськаالعربية

Detected in the first seconds of the call, then continued in that language.

How it works

It hears the language

Detected in the opening seconds. The caller does not choose from a menu.

It continues in it

The whole conversation, not a translated fragment.

You read it in yours

Summary and appointment arrive in your language.

Questions

Is this translation or real conversation?

Conversation. It speaks the language rather than translating a script into it.

What if somebody switches mid-call?

It follows. People who are more comfortable in a second language often switch halfway.